Account Data
Your name, email, phone and address are used only to verify your identity and send account notifications. We never share these with third parties.
LEGAL REFERENCE
Your Privacy Matters to Us
We've built the prediksi around your trust. This privacy policy explains how we collect, use and protect your personal information when you open an account, deposit via DANA...
Data ProtectionSecure PaymentsTransparent PracticesYour Control
Policy Scope and Jurisdiction
the prediksi operates in supported regions where local law permits. This policy covers all personal data you provide during account registration, gameplay, and transactions. We comply with data protection standards applicable to our service regions. Your information is processed securely and never sold to third parties. We retain data only as long as necessary to maintain your account, process withdrawals, and meet
legal obligations. If you have questions about how we handle your details, our support team is ready to help.
Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.
HELP CHANNELS
Get Help With Your Privacy
Live Chat
Chat with our support team in real time. We're here to answer privacy questions, explain how your data flows through our platform, and help you manage your account settings.
Email Support
Send detailed privacy requests to our dedicated inbox. We respond within 48 hours with clear explanations of how we use your information and your rights.
Account Settings
Manage your privacy preferences directly in your account dashboard. Update contact details, review login history, and control data sharing options anytime.
PLATFORM TRUST SIGNALS
Why Your Data Is Safe With Us
Encryption Standard
All transactions and personal data travel through industry-standard SSL encryption. Your payment details and account information are protected from interception.
Secure Payment Gateway
DANA, OVO, GoPay and QRIS transactions are processed through verified payment partners. We never store full payment credentials on our servers.
Regular Audits
We conduct ongoing security reviews to identify and fix vulnerabilities. Our infrastructure is monitored 24/7 for suspicious activity.
Limited Access
Only authorized staff can access your personal information, and only when necessary to support your account or process your requests.
Data Minimization
We collect only the information needed to verify your identity, process payments and deliver our service. No unnecessary data gathering.
Transparent Logging
Your account activity is logged and visible to you. You can review login history, transaction records and any changes to your profile anytime.
BENCHMARKED
How We Handle Your Information
Payment Information
DANA, OVO, GoPay and QRIS transactions are processed securely. We retain transaction records for your account history and regulatory compliance.
Gameplay Activity
Your betting history, game preferences and account balance are stored to deliver your personalized lobby experience and process payouts.
Device Information
We collect IP address and device details to prevent fraud, detect unauthorized access and improve platform stability for your region.
Communication Records
Chat logs and support tickets are kept to resolve disputes, improve our service and maintain a record of your requests and our responses.
Cookies and Tracking
We use cookies to remember your preferences, keep you logged in and analyze how you navigate our site. You can disable cookies in your browser settings.
Legal Compliance
We may disclose your information if required by law, court order or regulatory authority in supported regions where we operate.
QUICK SIGNAL
What Defines Our Privacy Approach
Your Consent First
We ask for your permission before using your data in...
Easy Data Access
Request a copy of all your personal data anytime. We'll...
Right to Delete
You can request account deletion and data removal. We'll erase...
No Third-Party Sales
We never sell your personal information to advertisers, data brokers...
Policy Updates
When we change this policy, we'll notify you by email...
Indonesia-Focused
Our privacy practices are built around Indonesian player needs. DANA...
Privacy Questions Answered
We retain your account information as long as your account is active. After closure, we keep records for seven years to comply with financial regulations, then delete them securely.
Yes. Log into your account and visit Settings to update your name, email, phone or address. Contact support if you need help correcting information you can't edit yourself.
Payment providers receive only the information needed to process your transaction. We don't share your full payment details with anyone else. Your wallet account remains separate.
We monitor our systems 24/7 and respond immediately to any security incident. If your data is compromised, we'll notify you by email within 72 hours and explain what happened.
Only if you opt in. We may send you emails about new games, promotions or platform updates. You can unsubscribe anytime by clicking the link in any email we send.
Email our support team with your request. Include your account username and the specific information you want. We'll respond within 14 days with your data or confirmation of deletion.
Reach out to our support team via live chat or email. If you're unsatisfied with our response, you may file a complaint with the data protection authority in your region.